Justin M. Powell

SUMMARY

	IT professional with more than 10 years of IT experience.
	Excellent written and verbal communication skills combined with solid leadership and organizational skills to accommodate any environment.
	High technical expertise allows the understanding of all project requirements from start to finish with the business knowledge and experience to execute efficiently.
	Detail oriented with a strong history of fulfilling business/user requirements promoting an atmosphere of constant improvement.

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TECHNICAL SKILLS

Operating Systems: Solaris (8,9,10, AIX (4.x,5.x)Linux, Windows 95,98,NT,200,XP,Vista, 2000/2003 Server

High Availability: Veritas Cluster Server, EMC Powerpath, IBM HACMP

Web: Website design, Apache HTTP Server, BIND DNS Server, Sendmail, IIS, Websphere

Databases: Oracle, Sybase, MS SQL Server, DB2, MySQL

Storage: Veritas Volume Manager (3.x-5.x), Veritas Filesystem (3.x-5.x), AIX LVM, Solaris Disksuite, DS8300

Backup: Tivoli Storage Manager for Backup and Recovery, Flash Archive, Mksysb

Email and Collaboration: Domino, Notes, Exchange

End User Applications: Microsoft Office including Project and Visio

EMPLOYMENT

Service Delivery Manager
IBM Global Services (International Business Machines). Lexington, Kentucky.
March 2007 - Present
	Service Delivery Manager on a $155M contract with Schneider-Electric in the industrial sector providing direction and support in the management of over 650+ servers.
	Architecture, project management, procurement, technical consultation and management of the platform.
	International account management experience including working with customers in France and managing a delivery staff in India.
	Extensive global resourcing experience, primarily with Southeast Asia (India) and South America (Brazil, Argentina).
	Designed and implemented significant account improvements involving the development and deployment of Domino databases for tracking of system billing and SLA requirements, RFS, and project management tasks.

Systems Integrator / Project Manager, Distributed Computing
IBM Global Services (International Business Machines). Lexington, Kentucky.
April 2003 - March 2007
	UNIX system administration of AIX pSeries and SUN Solaris servers in support of multiple Fortune 500 companies including Square D and Hillenbrand Industries.
	UNIX security, disaster recovery, problem determination, change management, and full system administration tasks.
	Design and management of UNIX related projects and NBOs.
	Distributed workloads via team project plans to accommodate normal break/fix maintenance work and meet project deadlines.
	Provided 24x7 on-call technical coverage for high severity issues and consultation for decision making to reduce SLA exposures.
	Tactical Lead in transitioning multiple accounts that were outsourced into IBM Global Services.
	Wrote a number of published technical whitepapers that have been approved and considered IBM Intellectual Capital in the ICM Asset Web: "Solaris Disksuite Installation Procedure for a Solaris System in a 2 disk configuration" and "Guide for Flash Archive Creation and Installation"

Web Author
Digital Insight. Athens, Georgia.
March 2002 - February 2003
	Web Development / Design / Maintenance: Web site design and programming using HTML, DHTML, CSS, JavaScript, ASP, and DIML (Digital Insight's own Markup Language) using software such as Allaire Homesite, and Microsoft Visual Studio to run on UNIX as well as Microsoft IIS based server platforms.
	Communicated with online banking clients daily for updates and changes to their websites.

President and CEO
Spider Web Graphic Design, LLP. Newnan, Georgia.
1998 - 2003
	Web Development / Design: Web site design and programming using PHP, MySQL, HTML, CSS, JavaScript, and Perl, using software such as Macromedia Dreamweaver, Fireworks and Flash, to Macromedia Homesite, Visual InterDev and Notepad to run on both UNIX and Linux as well as Microsoft IIS based server platforms.
	System Administration: Set up and administration of FreeBSD and Red Hat Linux servers with Apache, MySQL, PHP, Sendmail and BIND.� Setup and administration of Virtual Services, SSL, SSH, and full system administration tasks.
	Product and Business Development: Secured new business and worked with clients to help plan, design and direct web projects. Complete domain name registration, site planning and architecture, logo design, identity development, marketing, online promotion and launch.
	Web Design: Design and implementation of projects using HTML and ASP. Design graphics, navigation, site architecture, and functionality.

Independent Consultant / Year 2000 Compliance Manager
Coweta County School System. Newnan, Georgia.
1999 - 2000
	Secured all systems on the network by installing and maintaining software and hardware for year 2000 compliance, NT Servers, and each site's client machines totaling over 1500+ systems.
	Learned Project Management skills in a complex environment.

Technical Support Specialist
Coweta County School System. Newnan, Georgia.
June 1997 - August 1998
	Maintained hardware and software upgrades while performing network, NT Server, and workstation troubleshooting tasks.
	Maintained aspects of security for each site.s NT servers and Linux machines.

EDUCATION

Bachelor of Business Administration, Management Information Systems
University of Georgia. Athens, Georgia.
Graduation: December 2002. GPA: 3.30/4.0 Major GPA: 3.8/4.0
	Experience in Management Information Systems, System's Development Life Cycle.
	Developed skills to work as a team as well as an individual.
	Additional coursework in Finance, Economics, Accounting, and Real Estate.